Refund Policy

Service commitment - Measured choice: Customers shopping with gocontigocdar may request a return or exchange for any reason within 30 days after delivery.

Cancellation before shipment

What this means - Store-specific detail: Pre-shipment cancellation is available on request. After the carrier receives the order, this policy controls the available return remedies.

Return eligibility

Plain-language summary - Verified explanation: To qualify, begin the request within 30 days and keep the order record together with all components that arrived with the item.

Important context - Everyday handling: Discretionary return eligibility excludes personalized products, clearance or Final Sale merchandise, gift cards, and opened intimate or hygiene-sensitive items.

Important context - Structured information: Nothing in the exclusion list restricts consumer rights relating to damage, defects, incorrect fulfillment, or missing merchandise.

Refund method and timing

Store process - Direct rule: We issue an approved refund to the original payment method after receiving and inspecting the return, and the financial institution generally needs 5-10 business days after issuance to post it.

Return destination

272 Whetherbine Way E, Tallahassee, Florida, 32301, United States

Return shipping responsibility

Important context - Careful commitment: For an authorized return label, gocontigocdar bears the shipping expense for discretionary returns and for damaged, defective, incorrect, or missing merchandise.

Exchange requests

Relevant standard - Straightforward framework: Where stock permits, an eligible return may be resolved as an exchange requested within 30 days of delivery.

How to reach the merchant

Policy detail - Store-specific framework: The merchant information for gocontigocdar is provided below for direct customer use.

Business name: gocontigocdar

Trade name: gocontigocdar

Email: support@gocontigocdar.shop

Phone: 512-695-4468

Physical and return address: 272 Whetherbine Way E, Tallahassee, Florida, 32301, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/New_York).

Cost-free authorized return method

Customer information - Accessible framework: gocontigocdar covers authorized return transportation by issuing a free prepaid return label for both no-reason and quality or fulfillment claims, without a restocking fee.