FAQ

Can a delivered item be returned or exchanged?

Service approach - Practical reference: Eligible items may be returned or exchanged for any reason within 30 days after delivery, and gocontigocdar pays approved return shipping.

What is the refund timetable?

Customer outcome - Accessible guidance: After an approved return is received and inspected, we issue the refund to the original payment method; issuer posting normally takes 5-10 business days after issuance.

When is cancellation still possible?

Applicable procedure - Verified direction: Cancellation can be requested before shipment. After shipment, the Refund Policy controls the available return or exchange.

Is shipping available outside the United States?

How this rule works - Responsive practice: The current market is the United States, where every order receives complimentary standard shipping.

Will the order include tracking?

Service commitment - Focused rule: Tracking information is sent once the order enters the carrier network.

When is an order normally delivered?

Plain-language summary - Current coverage: The expected schedule is 1-2 business days for processing plus 4-6 business days in transportation.

How should Contigo drinkware be cared for?

Customer-facing rule - Current rule: No. Product construction varies, so each item's own care and safety directions must be followed.

How do I reach customer service?

Process overview - Service-led practice: Email support@gocontigocdar.shop or call 512-695-4468 Monday to Friday, 9:00 AM-5:00 PM (America/New_York).

Store contact information

Process overview - Current responsibility: The merchant information for gocontigocdar is provided below for direct customer use.

Business name: gocontigocdar

Trade name: gocontigocdar

Email: support@gocontigocdar.shop

Phone: 512-695-4468

Physical and return address: 272 Whetherbine Way E, Tallahassee, Florida, 32301, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/New_York).